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Renewal & lifecycle

What happens when a domain expires

The grace periods after expiry, how to restore a deleted domain, and the extensions that work differently.

1 min read Updated

A domain does not disappear the day it expires. It goes through a sequence of periods, and what you can do shrinks at each step.

PeriodWhat happensWhat you can do
Renewal graceThe domain stops working. Website and email go offline.Renew it at the normal price.
Redemption — usually 30 daysThe domain has been deleted. Only the registrar that held it can bring it back.Restore it, for a restoration fee.
Pending delete — 5 daysThe registry is about to release it.Nothing. It cannot be restored.
ReleasedAnyone can register it.Register it again, if nobody else has.

Important

Restoring a domain in redemption is slow, costly and manual. Keep auto-renew on for any domain you would miss.

Restore a domain in redemption

  1. Open a ticket and choose the domain as the related service.
  2. We confirm the restoration fee and raise an invoice.
  3. Once it is paid, we restore the domain with the registry. It can take up to 5 working days.

A restoration cannot be undone. If the domain was deleted by the system after it expired, the restoration includes one year of renewal.

Extensions that work differently

ExtensionDifference
.AU, .ES, .RUNo redemption period: available to anyone as soon as it is deleted
.CN15 days of redemption, no pending delete
.CO15 days of redemption; a restored .CO cannot be changed for 5 days
.EU, .NL40 days of redemption, no pending delete
.NZ90 days of redemption, no pending delete
.UKRenewable until 90 days after expiry, then deleted. No redemption period
.DECannot be restored once deleted

Still stuck?

Open a ticket from your control panel and say which step you reached. A screenshot of what you see is the fastest way to show us.

Still stuck

Nothing here fits? Write to us.

Tell us what you are trying to do rather than what went wrong, and we will tell you whether it is something we can fix from here.

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