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Nameservers

Child nameservers (your own ns1.your-domain.com)

What child nameservers are, when you need them, and how to have them registered.

1 min read Updated

A child nameserver — also called a glue record or private nameserver — is a nameserver named under your own domain, such as ns1.your-domain.com. Resellers use them so their customers see the reseller's brand instead of the hosting company's.

For ns1.your-domain.com to work, the registry needs to know its IP address. That is what registering a child nameserver does.

What you need

  • The hostname you want, for example ns1.your-domain.com and ns2.your-domain.com.
  • The IP address of the server that will answer DNS for each of them. Your hosting company gives you these.
  • A DNS server at that IP that is set up to answer for your zones.

Have them registered

Child nameservers are registered by our team rather than from the control panel.

  1. Open Create a ticket in your control panel.
  2. Choose the domain as the Related service.
  3. List each hostname with its IP address, one per line.
    The new ticket form
    Choosing the related service saves us a round trip.
  4. Click Open ticket. We reply on the ticket once the registry has accepted them.

Once they are registered, you can use them as nameservers — on this domain or on any other — with Change your domain's nameservers.

Note

On .EU and .SX, every child nameserver you create is also added as a nameserver of that domain, and counts toward its maximum. See Nameserver rules by extension.

Still stuck?

Open a ticket from your control panel and say which step you reached. A screenshot of what you see is the fastest way to show us.

Open a ticket Search all answers

Still stuck

Nothing here fits? Write to us.

Tell us what you are trying to do rather than what went wrong, and we will tell you whether it is something we can fix from here.

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