Transferring changes who you pay for the domain. It doesn't change the domain's nameservers or records, so your website and email keep working while it moves. A year is added to the registration, on top of what is left.
1. Unlock it and get the code — at your current registrar
- Sign in to the registrar the domain is with today.
- Open the domain and find Transfer lock, Domain lock or Registrar lock. Switch it off.
- On the same screen, ask for the authorisation code — also called the EPP code or auth code. It usually arrives by email within minutes.
- While you are there, check that the administrative contact's email address works. The approval email goes to it.
Note
Lock already off and the transfer is still refused? It is probably the 60-day rule. See Can this domain be transferred?
2. Enter the name and the code — here
- Go to the domain transfer page and enter the domain.
- We check it. If it is unlocked, continue; if not, the page says so and shows how to unlock it.
- Paste the authorisation code, add the transfer to your cart and complete the order.
3. Approve it
We place the transfer with the registry. An approval email is sent to the domain's administrative contact — click the link in it to confirm.
Most transfers finish within five to seven days, as the current registrar has that long to release the domain. You'll get an email when it lands, and the domain appears in Domains in your control panel.
After it arrives
- Your nameservers are unchanged. To point the domain at Digipacket hosting, see Change your domain's nameservers.
- Theft protection is switched on by default. See Theft protection.
Cancel a transfer in progress
A transfer that hasn't completed can usually be cancelled from the link in the approval email. If you no longer have that email, open a ticket.