Skip to content
Sign In Create account

DigiAudit

Settings and alerts

Turn the weekly scan and the e-mail alerts on or off, allow proactive support, and tell us how to reach you.

1 min read Updated

Open Diagnostic, then Réglages (settings). Two cards, saved with one button.

Automatic monitoring

Surveillance automatique (automatic monitoring):

SettingStartsWhat it does
Analyse hebdomadaire (weekly scan)OnScans the site once a week in the background.
Alertes par e-mail (e-mail alerts)OnAfter a weekly scan, e-mails you when a new critical problem has appeared or the score has dropped by 10 points or more.
Adresse des alertes (alert address)The site's admin e-mailWhere those alerts go.
Assistance proactive (proactive support)OffWhen a weekly scan finds a new critical problem, also sends the report to us, so we can offer to fix it before you notice.

Note

The weekly scan runs on WP-Cron, which WordPress triggers when the site has visitors. On a site that gets almost none, it runs later than a week.

Proactive support sends the new problems, the score, the WordPress and PHP versions and your contact details below. Nothing is sent while it is off.

Your contact details

Vos coordonnées (your contact details) tells us how to reach you about your site. Pick one:

  • Utiliser les coordonnées de mon site (use my site's details) — the site's admin e-mail address, shown beside the option.
  • Me contacter à d'autres coordonnées (contact me elsewhere) — then enter an E-mail, a Téléphone (phone), or both, and an optional Message (facultatif): the best time to call, who to ask for.

These details go with proactive-support alerts, and they fill in the quote form for you.

Tip

If you pick the second option but leave both the e-mail and the phone empty, saving falls back to the first.

The Support button

Support, at the top right of every DigiAudit screen, opens our contact page in a new tab.

Still stuck?

Open a ticket from your control panel and say which step you reached. A screenshot of what you see is the fastest way to show us.

Still stuck

Nothing here fits? Write to us.

Tell us what you are trying to do rather than what went wrong, and we will tell you whether it is something we can fix from here.

  • Answered by a person

    There is no ticket robot in front of us. What you write is what somebody reads.

  • Say what you are trying to do

    The fastest answers come from the message that explains the goal, not only the error.

  • Your services are already in front of us

    Sign in first and we can see the account the question is about without asking you to describe it.