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Limits & technical details

SSL without a dedicated IP (SNI)

Why your certificate works on a shared IP address, and when a dedicated IP is still useful.

1 min read Updated

You don't need a dedicated IP address to use an SSL certificate on shared hosting. All our servers support Server Name Indication (SNI).

What SNI does

Many websites share one IP address on a shared server. At the start of a secure connection, the browser tells the server which name it wants — yourdomain.com — before encryption begins. The server then presents the certificate for that name. That's SNI, and every modern browser supports it.

When a dedicated IP is still useful

  • Software that connects to your site and doesn't support SNI — some very old systems and devices.
  • A service that asks you to allow-list your site's own IP address.

Some hosting packages offer Add a dedicated IP on their service page. If yours doesn't, open a ticket.

Still stuck?

Open a ticket from your control panel and say which step you reached. A screenshot of what you see is the fastest way to show us.

Still stuck

Nothing here fits? Write to us.

Tell us what you are trying to do rather than what went wrong, and we will tell you whether it is something we can fix from here.

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