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Running a server

Backups on a server are yours

What we do and don't keep, and how to set up backups you can actually restore.

1 min read Updated

Important

On a VPS or dedicated server, you are responsible for your own backups. Nothing on the machine is kept for you unless you arrange it.

That is the honest position, and it is the same at every provider that gives you root. Plan for it on day one, not after an incident.

What good looks like

  1. Off the server. A copy on the same machine dies with the machine. Send backups to another host, an object store or your own office.
  2. Automatic. A backup someone has to remember is a backup that stops happening. Schedule it with cron.
  3. Tested. Restore one, into a folder, once a quarter. An untested backup is a hope.
  4. Deep enough. Keep several days: damage is often noticed long after it happened.

Ways to do it

ToolGood for
cPanel/WHM backupsWhole accounts on a server running cPanel, to a remote FTP or SCP destination — see Back up and restore a site in cPanel
rsync over SSHFiles, incrementally, to any other machine
mysqldump on a scheduleDatabases, which a file copy alone can leave inconsistent
Website BackupSites you'd rather not script at all — off-server copies, restorable to a chosen day

Tip

Back up the configuration too: web server, mail, firewall rules, cron jobs. Rebuilding a server is quick; remembering how it was set up is not.

Still stuck?

Open a ticket from your control panel and say which step you reached. A screenshot of what you see is the fastest way to show us.

Still stuck

Nothing here fits? Write to us.

Tell us what you are trying to do rather than what went wrong, and we will tell you whether it is something we can fix from here.

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